Shipping policy
Last Updated: June 2026
Thank you for shopping with SportivoHub. We are committed to delivering your orders safely and efficiently. Please review our Shipping Policy below.
Order Processing
All orders are processed within 1–3 business days after payment has been successfully received and verified.
Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high order volume, processing times may be slightly extended.
Shipping Times
Estimated delivery times:
United States
- Standard Shipping: 5–10 Business Days
- Expedited Shipping: 3–7 Business Days (when available)
International Shipping
- Delivery times vary by destination.
- Most international orders arrive within 7–20 Business Days.
Please note that delivery estimates are not guaranteed and may vary due to circumstances beyond our control.
Shipping Costs
Shipping charges are calculated at checkout based on:
- Destination
- Package size and weight
- Shipping method selected
Any applicable shipping fees will be displayed before completing your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information.
Please allow up to 48 hours for tracking updates to appear in the carrier's system.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
SportivoHub is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete addresses provided at checkout.
Lost or Delayed Shipments
While we work with trusted shipping carriers, delays may occasionally occur due to:
- Weather conditions
- Carrier disruptions
- Customs processing
- High shipping volume
- Other unforeseen circumstances
If your package appears significantly delayed, please contact our support team for assistance.
Damaged Packages
If your order arrives damaged:
- Take clear photos of the package and product.
- Contact us within 7 days of delivery.
- Include your order number and photos.
We will review the issue and work toward a suitable resolution.
International Orders
International customers are responsible for any applicable:
- Customs duties
- Import taxes
- Government fees
- Brokerage charges
These charges are determined by the destination country's customs authority and are not controlled by SportivoHub.
Shipping Restrictions
Certain products may be unavailable for shipment to specific locations due to local regulations or carrier restrictions.
If a shipping restriction applies to your order, we will notify you as soon as possible.
Contact Us
If you have any questions regarding shipping or your order status, please contact us:
SportivoHub
📧 Email: contact@sportivohub.shop
📞 Phone: 281-515-7212
Thank you for choosing SportivoHub. We appreciate your business and strive to provide a reliable and enjoyable shopping experience. 🚚💪